Lucid Motors is a California-based automotive company specialising in high-performance luxury electric vehicles. In collaboration with ZeroLight, this project reimagined the end-to-end digital purchasing experience for the Lucid Air. The goal was to create a premium, cloud-powered journey that seamlessly connects digital exploration with real-world ownership. My role focused on UX and UI design across the full ecosystem of touchpoints, online and in-store.
UI
UX
WEB

Problem
Luxury automotive customers increasingly expect rich, immersive digital experiences that match the quality and sophistication of the vehicles themselves. Traditional online journeys often fall short, relying on static configurators, disconnected marketing touchpoints, and limited personalisation. This creates a gap between brand perception and digital experience, particularly for high-consideration purchases like electric vehicles. Lucid needed a cohesive, end-to-end journey that could deliver depth, clarity, and emotional engagement while supporting users across multiple channels and stages of the buying process.
Discovery
The solution was a fully integrated, cloud-powered customer journey that allowed users to explore, customise, and purchase the Lucid Air through a seamless digital ecosystem. At its core was a high-fidelity 3D configurator experience - ‘Design Yours’ - supported by connected touchpoints including personalised brochures, email communications, marketing assets, and a in-store VR application. Each element was designed to work together as part of a unified system, allowing users to move fluidly between platforms while maintaining context, preferences, and a consistent brand experience.



