Lucid Motors is a California-based automotive company specialising in high-performance luxury electric vehicles. In collaboration with ZeroLight, this project reimagined the end-to-end digital purchasing experience for the Lucid Air. The goal was to create a premium, cloud-powered journey that seamlessly connects digital exploration with real-world ownership. My role focused on UX and UI design across the full ecosystem of touchpoints, online and in-store.

client

Lucid Motors

year

'21

timeframe

9 Months

UI

UX

WEB

Lucid Motors

Problem

Luxury automotive customers increasingly expect rich, immersive digital experiences that match the quality and sophistication of the vehicles themselves. Traditional online journeys often fall short, relying on static configurators, disconnected marketing touchpoints, and limited personalisation. This creates a gap between brand perception and digital experience, particularly for high-consideration purchases like electric vehicles. Lucid needed a cohesive, end-to-end journey that could deliver depth, clarity, and emotional engagement while supporting users across multiple channels and stages of the buying process.

Discovery

The solution was a fully integrated, cloud-powered customer journey that allowed users to explore, customise, and purchase the Lucid Air through a seamless digital ecosystem. At its core was a high-fidelity 3D configurator experience - ‘Design Yours’ - supported by connected touchpoints including personalised brochures, email communications, marketing assets, and a in-store VR application. Each element was designed to work together as part of a unified system, allowing users to move fluidly between platforms while maintaining context, preferences, and a consistent brand experience.

Lucid Air 'Design Yours' Configurator

Lucid Air Dream Edition Personalised Brochure

Lucid Motors Store VR Experience

Design & Iteration

As a UI/UX Designer, I worked closely with Lucid Motors to translate their premium brand vision into a cohesive digital product experience. I developed user flows that connected each stage of the journey, ensuring continuity from initial exploration through to deeper engagement and purchase consideration. Wireframes were used to establish structure and interaction patterns, followed by high-fidelity designs that brought the experience to life across multiple platforms. A key focus was designing the ‘Design Yours’ configurator, ensuring that complex customisation options were presented in a way that felt intuitive, responsive, and visually refined. This required balancing technical functionality with a luxury aesthetic, ensuring that every interaction reinforced the brand’s quality and attention to detail. In parallel, I designed supporting touchpoints including personalised digital brochures, email communications, and marketing materials, ensuring consistency across all user-facing outputs. The experience also extended into immersive environments through a in-store VR application, requiring careful consideration of spatial interaction and continuity with the core digital journey. Iteration focused on maintaining consistency across channels, refining interaction feedback, and ensuring that the overall system felt cohesive regardless of how users chose to engage.

As a UI/UX Designer, I worked closely with Lucid Motors to translate their premium brand vision into a cohesive digital product experience. I developed user flows that connected each stage of the journey, ensuring continuity from initial exploration through to deeper engagement and purchase consideration. Wireframes were used to establish structure and interaction patterns, followed by high-fidelity designs that brought the experience to life across multiple platforms. A key focus was designing the ‘Design Yours’ configurator, ensuring that complex customisation options were presented in a way that felt intuitive, responsive, and visually refined. This required balancing technical functionality with a luxury aesthetic, ensuring that every interaction reinforced the brand’s quality and attention to detail. In parallel, I designed supporting touchpoints including personalised digital brochures, email communications, and marketing materials, ensuring consistency across all user-facing outputs. The experience also extended into immersive environments through a in-store VR application, requiring careful consideration of spatial interaction and continuity with the core digital journey. Iteration focused on maintaining consistency across channels, refining interaction feedback, and ensuring that the overall system felt cohesive regardless of how users chose to engage.

Outcome

The result was a premium, end-to-end digital purchasing experience that aligned with Lucid Motors’ position as a leader in luxury electric vehicles. The project demonstrated how cloud-powered, real-time 3D technology can elevate automotive e-commerce beyond traditional configurators into a fully immersive, connected journey. Following its Super Bowl half-time show debut, the digital experience won an FWA Award, and the Lucid Air Dream Edition sold out in under a month.

The result was a premium, end-to-end digital purchasing experience that aligned with Lucid Motors’ position as a leader in luxury electric vehicles. The project demonstrated how cloud-powered, real-time 3D technology can elevate automotive e-commerce beyond traditional configurators into a fully immersive, connected journey. Following its Super Bowl half-time show debut, the digital experience won an FWA Award, and the Lucid Air Dream Edition sold out in under a month.